Whether you're visiting Meliora for the first time or have been part of our salon family for years, we want you to feel comfortable, confident and beautifully looked after.
Here are a few things you might like to know before your next appointment.
How do I book an appointment?
Appointments can be made online through our booking system. Simply select your preferred service and an available appointment time.
I'm not sure which service to book. Can you help?
Of course! If you're unsure which service is best suited to your hair or the result you're hoping to achieve, please get in touch before booking. We're always happy to help guide you.
Do I need a consultation before a major colour change?
We recommend a consultation for significant colour transformations, colour corrections and hair extensions. This allows us to assess your hair, discuss your goals and plan the most suitable approach.
Can I change or cancel my appointment?
Absolutely. We understand that plans sometimes change. We kindly ask for at least 24 hours' notice when cancelling or rescheduling an appointment. Please see our Salon Policies for further details.
Will my hair colour be personalised to me?
Absolutely. We consider your natural colouring, hair condition, lifestyle, maintenance preferences and desired result when creating your colour.
Our aim is always beautiful, wearable hair that feels like you.
What's included in a foiling appointment?
Our foiling services include a bond-strengthening treatment and custom gloss, helping us create a beautifully refined colour result while prioritising the condition of your hair.
Can I go blonde in one appointment?
That depends on your starting colour, previous colour history and the condition of your hair.
Some transformations can be achieved in one visit, while others require a gradual approach to maintain the health and integrity of your hair. We'll discuss realistic expectations during your consultation.
Do you offer hair extensions?
Yes, we offer hair extension services tailored to your individual hair goals. We recommend an initial consultation to discuss suitability, colour matching, maintenance and pricing.
Do you offer hair treatments?
Yes. Out treatment menu includes restorative and nourishing options designed to support the condition, softness and manageability of your hair.
Your stylist can recommend the most suitable treatment for your individual needs.
Where is Meliora Hair Lounge located?
You'll find us at 184 Main Street, Montville, in the beautiful Sunshine Coast Hinterland.
Can I enjoy a quiet appointment?
Absolutely. We understand that sometimes a little peace and quiet is exactly what you need.
Our Quiet Chair option welcomes clients who prefer a quieter salon experience, with conversation kept to the consultation and anything necessary for your service.
Simply let us know when booking or arriving for your appointment.
What haircare products do you use?
We're proud to work with De Lorenzo, an Australian professional haircare brand.
We value their commitment to quality, botanical ingredients and responsible haircare, alongside products that support beautiful, healthy hair.
Can I purchase a gift voucher?
Of course! Meliora gift vouchers are available to purchase online though our gift voucher portal or directly at the salon.
What can gift vouchers be used for?
Our gift vouchers can be redeemed towards salon services and professional haircare products, subject to the applicable voucher terms.
Can I purchase professional haircare to use at home?
Yes. We stock professional haircare products and can help you select a routine suited to your hair type, condition and styling needs.
Are your listed prices final?
Our menu prices are a guide. Final pricing may vary depending on your hair length, thickness, condition, product requirements and the time involved.
Your stylist will discuss your individual service and confirm pricing during your consultation.
What happens if I'm running late?
Please contact us as soon as possible. Depending on how late you're running, we may need to adjust your service or reschedule your appointment.
What if I have a concern after my appointment?
We genuinely want you to love your hair. If something doesn't feel quite right, please contact us within 10 days so we can discuss your concerns and work towards an appropriate solution.
Your rights under Australian Consumer Law remain unaffected.
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